Good news! All you need to do is update your current app in the app store and once it's download you will have our new app.
Durango Joes App
*Coming June 2024*
Durango Joes App
Get Started
Set up your account and start earning rewards
New users
- Download the app from Google Play or Apple's App Store.
- Click "Sign Up." If you accidentally clicked “Sign in,” select “Create an Account” at the bottom center of the screen.
- Add your information and agree to the “Terms of Use” and then select the “Sign Up” button to start earning rewards!
- Add your payment info for added convenience.
Existing users
- Be sure to download the new app from Google Play or Apple's App Store.
- Click "Forgot Password" on the sign-in page.
- Use the email address that is associated with the account. Once you submit, you will receive an email to reset your password. (if you don't see it in your inbox, be sure to check your junk folder)
- Follow the link in the email to reset your password and start earning points!
New Features
New Rewards
Accrue points with every purchase of beverages, food, and boxed coffee. Different tiers offer varying points per dollar spent; the higher the tier, the greater your point accumulation. Redeem your points for perks like extras, complimentary drinks, and exclusive discounts.
Scan to pay
Streamline your experience by effortlessly loading funds and cards onto your app, making payments with a simple scan, and earning rewards along the way. Plus, seamlessly integrate your physical gift cards into your app account for added convenience.
moblie ordering (coming soon)
Enjoy the convenience of ordering ahead right at your fingertips, with user-friendly features to easily locate nearby locations. Simplify payments by using pre-loaded funds, redeeming rewards, and utilizing digital gift cards for seamless transactions.
Refer a Friend
1. Copy your Referral Code from selecting "Refer A Friend" under the "More" menu.
2. Paste this code in a text or email to send to friends and family. They will need to add this when they sign up!
3. When your friend or family signs up, they will need to add your code to the "Referral Code" section of the sign up menu.
4. You will see 100 points added in your point history as "Refer-A-Friend Bonus". Your friend gets 100 points for signing up.
Durango Joes rewards Tiers
Brew Buddies
- Earn 3 Points per Dollar
- Free Drink on your birthday up to $10
- Refer a friend & earn 100 points
- Free Coffee Fridays - Buy one or more bagged coffee and receive up to $5 off of your drink
- Receive exclusive Brew Buddies promotions
Java Junkies
- Earn 4 Points per Dollar
- Free Drink on your birthday up to $10
- Refer a friend & earn 100 points
- Free Coffee Fridays - Buy one or more bagged coffee and receive up to $5 off of your drink
- Receive exclusive Java Junkie promotions
Legendary
- Earn 5 Points per Dollar
- Free Drink on your birthday up to $10
- Refer a friend & earn 100 points
- Free Coffee Fridays - Buy one or more bagged coffee and receive up to $5 off of your drink
- Receive exclusive Legendary promotions
Durango Joes rewards
Save your points to use whenever and however you like!
75 POINTS
Free add-on (shot, alternative milk, syrup, whip, etc).
100 POINTS
Free any size: drip coffee, americano or tea.
200 POINTS
$5 off any drink.
300 POINTS
Free drink up to $10 or 50% off any food item.
Frequently Asked Questions
How do I switch to the new App?
How do I access my account on the new app?
To access your account on the updated app, you'll need to reset your password via email. Simply click on the "forgot password" option within the app, and an email will be sent to the address linked to your account. Please be aware that for security reasons, this link will expire after one hour. Once you've updated your password, you'll be able to sign back into the app seamlessly.
What happens to my current rewards and money on the old app?
We have transferred points up to a maximum of 2000. All points below this threshold have been successfully transferred to your account as well as your balance and should now be accessible. To access your account on the updated app, you'll need to reset your password via email. Simply click on the "forgot password" option within the app, and an email will be sent to the address linked to your account. Please be aware that for security reasons, this link will expire after one hour. Once you've updated your password, you'll be able to sign back into the app seamlessly.
What happens to my credit or debit card information? How do I add a credit card to my account?
As a security measure, your debit and credit card details were not included in the transfer process. Please update your credit/debit card information once you have completed the verification of your account.
Here are the steps to add a method of payment:
-From your Home Screen hit the blue SCAN button.
-Then Click the + sign at the top right corner.
-Then enter all your personal credit card information.
-Then Click Submit Payment.
-Now the payment has been successfully added to the account.
How do I get to the next status tier?
Brew Buddies: 0-399 points*
Java Junkies: 400-2799 points*
Legendary: 2800+ points*
*Status tiers are based on purchased points, not points that are earned from promotional offers such as refer a friend, double reward days, etc…
*Tiers are subject to change at any time. Points expire after one year. Tier status is based on purchased beans in a rolling calendar year spend. Each member's eligibility is calculated every day.
How do I use my points?
Users can redeem their rewards themselves by selecting “Available Offers” on their Scan & Pay or Scan for Rewards
-75 Point Reward: Free add-on (shot, alternative milk, syrup, whip, etc).
-100 Point Reward: Free any size: drip coffee, americano or tea.
-200 Point Reward: $5 off any drink.
-300 Point Reward: Free drink up to $10 or 50% off food item.
You can use one reward per transaction. Using the same reward in another transaction is only available every hour. Rewards & Discounts may have different expiration dates depending on the reward. Expiration date is listed with each reward in your account.
Points are earned on food, beverage and boxed coffee transactions. Points earned through transactions will appear in your point history the next business day. Please note that they do not receive points for merch, bagged coffee, tax, tip, discounts, applicable fees, or gift card purchases.
How do I reset my password?
Follow these steps to change your password:
-On the bottom right hand corner of the home screen, Click MORE.
-Click on Account Settings.
-Underneath the General selection, your will see your first name, last name, email address and then "change password." Click the link.
-Enter your current password followed by entering your new password twice.
Hit Apply.
-On the bottom right hand corner of the home screen, Click MORE.
-Click on Account Settings.
-Underneath the General selection, your will see your first name, last name, email address and then "change password." Click the link.
-Enter your current password followed by entering your new password twice.
Hit Apply.
What happens if I'm a Mug Club member?
Existing Mug Club members will continue to enjoy their benefits, including Mug Club Monday, free drink upon uploading $25, and discounts on merchandise and retail coffee. Their membership will not be changing for the Mug Club 2024 year.
Do I have to download the app to use and earn points?
You don't have to download the app to earn and utilize points. However, without downloading it, you won't have access to the digital gift card. Instead, you'll receive your funds on a physical card. Additionally, without the app, you won't be able to view your tier status or available rewards.
Don't see your question? Fill out this link below or reach out to info@durangojoes.com.