Mission
Everyone deserves a smile, a warm greeting and a great cup of coffee.
Core Values
Legendary Customer Service!
Durango Joe's is about people! Every customer is our first priority. We believe that a smile can make a difference, and we have great fun building friendships 30 seconds at a time. We strive to go above and beyond to exceed our customers' expectations in everything we do!
Legendary Baristas!
We believe in our employees! We hire people who honestly care for others and train them to give the gift of legendary customer service with an amazing cup of coffee! Moreover, we encourage our baristas to have fun! And hope that each employee will grow as an individual while working for Durango Joe's.
To echo the wisdom of a great leader, we have made it our aim to "Be more concerned about making others feel good about themselves than making them feel good about us." -John Maxwell
Legendary Coffee!
Durango Joe's is 100% committed to only serving the finest and freshest coffee from around the world. Each variety of coffee is roasted to perfection to give each one a distinct taste that keeps you coming back for more.
Legendary Consistency!
We make sure each drink is carefully and quickly made the Durango Joe's way every time, all the time. If the drink is not made to our customer's satisfaction- we will remake it for FREE! We have a 100% satisfaction guarantee.
Legendary Community!
We believe in our community. While we actively support our local communities by donating our time and resources, we invite our customers to become an integral part of the growing Durango Joe's community.
Legendary Sustainability!
We believe in doing our part to sustain our environment. Recycling, eliminating waste, and serving organic, fair trade coffee and tea are ways Durango Joe's makes a difference.
Joe's trip to Peru group photo- From the bean to the cup
From right to left- Farmers, Coop Directors, Distributor, Roaster, Retailer (Durango Joe's)